Windows 10 brings hundreds of new features to the Windows operating system. The new Start menu, Windows Hello (facial recognition login), Cortana personal digital assistant, New Settings, tablet mode, and the powerful Edge browser are some of the highlights of Windows 10.
Because Windows 10 is so different from the widely-used Windows 7, users who upgraded directly from Windows 7 to Windows 10 by skipping Windows 8 / 8.1 need to go through a small learning curve.
There is a lot of information available on the web for beginners as well as advanced users. Still, if you are having trouble with one of the features of Windows 10 or if your Windows 10 computer is not working as expected, then you can quickly contact Microsoft Support and chat with them.
You can get help if you’re having problems with activation and Windows 10 errors or any performance issues. The support team will also help you remove viruses and other malicious things from your Windows 10 computer.
The good thing is you don’t need to call Microsoft nor mail your problems. You can chat with the support team in real-time right from your Windows 10 device and get support in minutes. In short, getting help in Windows 10 is more straightforward than installing an app.
In this tutorial, we will see how you can contact Microsoft support right from Windows 10 and chat with them to sort out your problem.
Contact Microsoft support via chat in Windows 10
Step 1: In the Start Search box, type Contact Support and then press the Enter key to open the Contact Support application.
Step 2: If you don’t already use a Microsoft account to sign in to Windows 10, you’ll be asked to sign in with your Microsoft account ID (email address) and password. Those of you who are not sure what a Microsoft account in Windows is, please go through the difference between a Microsoft account and a Windows guide’s local account.
Step 3: In the next screen, depending on which issue you want to sort, tap, or type the option titled Microsoft account & billing or Microsoft services and apps.
Step 4: Next, click or click Windows.
Step 5: Click or click one of the following three options:
# Setting up (Install, install and activate)
# Technical support (Bugs and other performance issues)
# Protecting my PC (Removes viruses and malware, etc …)
Step 6: Finally, click or tap Chat online with the Microsoft Answer Tech option to start the conversation.
You can ask any question on Windows 10 and get playback in seconds. But before contacting Microsoft support, we recommend that you check the web first for possible solutions.
How did you experience the conversation with the Windows support team? Can you find your own problem-solving?