In the past few days, many users have HP Laptop Mouse Pad Lock in the Windows 10 problem. Managing their devices and devices becomes problematic when the touchpad is not working. There are many reasons to turn off this input device, including human error. However, if you are also facing HP Laptop Mouse Pad Lock, we show you some promising solutions.

How to Fix HP Locked Touchpad Laptop Error

HP has achieved significant consumption for many years producing laptops with higher configuration and sleek design. Users are delighted with their performance as well. Unfortunately, many of them are having a problem as the Touch Mouse device is locked. Problematic drivers can also lead to this problem. However, the following workarounds may be helpful for you.

Method 1: Unlock by typing

There is a small light on some laptops to the left of the touchpad where you double-tap and unlock it. By mistake, anyone could double-tap the point, and the touchpad could be locked. Therefore, double-press the issue, and a touch-enabled marker will appear on the screen to instantly confirm that it is unlocked. Pressing it twice again will lock the pad, and the inaccessible sign will appear momentarily.

Method 2: Through the properties of the mouse

Step 1: Press the Windows + I hotkey or any other preferred method to open the default Settings app.

Step 2: Once the different categories appear, go to Devices—Click Touchpad Section in the next page’s left column. Go to the right side of the page and click Additional Settings as shown in the given image.

Step 3: Mouse Properties window appears, switch to Ultranav tab.

Step 4: Go to the Touchpad section and check the box Enable TouchPad (see snapshot). Click Apply first and then OK before closing to implement the modifications.

Step-5: If you can’t see the Ultranav tab, go to the Device Settings tab. Here, select your touchpad and click Enable.

Try to check if the touchpad is working or not. If it doesn’t work the same way, follow the next method.

Method 3: Enable Mouse Pad from BIOS

Step 1Turn on the Laptop; in the meantime, delete the delete keys, f2 or f10, from the keyboard to open BIOS Setup.

Step 2: Navigate to the following path in the BIOS utility.

System Properties => Keyboard / Mouse Features => Device Options

Use the arrow keys from the keyboard for movement and Enter to participate in this problem.

Step 3:

  1. Reach the internal pointing device in the Advanced tab and press the Enter button.
  2. Use the arrow keys to enable or disable the touchpad.
  3. Remember, based on the models, these keys may play differently in the BIOS while accessing.

Method 4: Reinstall the Touch Mouse driver

Step 1: Open the Start Menu, type Apps, and press the Enter key. This immediately launches the Apps & features page on your PC screen.

Step 2: Now, find the touchpad driver and select it, click Uninstall and wait for the uninstall process to complete.

Step 3: Next, go to the official HP website and download the correct driver that matches your device’s model number. Install the downloaded driver by observing the instructions that appear on the screen.

This method is most successful in solving the touch mouse problem in HP Laptop.

Method 5: Enable or Disable touch mouse using function keys

The pointing device for HP Laptop can be inaccessible sometimes due to the wrong function key pressed. However, using the key combination, you can enable or disable it again. Here, you can use function keys f1 through f12 and fn key depending on the laptop’s model number. Try the following combinations until you solve the HP Laptop Touch Mouse problem in Windows 10 completely:

1.fn + f6

2.fn + f9

3.fn + f12

4.fn + f5

5. Shift + f5

Method 6: Reboot device

The system may cause interference irregularities and requires a reboot. The touchpad can also be disabled due to system interference. In this case, follow the instructions below.

Step 1: Open the Start Menu and click on the Power icon. Select Restart from the list. The laptop will reboot in a while.

Step 2: Take the battery out of the laptop and wait about a minute. Reset the battery and boot the system normally. Problem locked HP Laptop Touch Mouse is completely solved.

Method 7: Check mouse connection

Sometimes, due to a strong impact or exposure to a collision, the connection between the Mouse Pad and the mainboard becomes loose. If the same happens, it won’t work anymore; in that case,

Step 1: Turn off the device naturally click on the Battery icon from the Start menu.

Step 2: Disassemble the Laptop and ensure the touch mouse’s secure connection to the mainboard. Assemble it after checking everything correctly.

Startup the Laptop now and check the features of the touch mouse.


Laptops are the most suitable device for mobility and providing the best possible performance of tasks. Without a doubt, the touchpad is an integral part of touch or non-touch laptop. However, its locking creates an obstacle for smooth working with laptops. We have included all possible means to solve the HP Laptop Mouse Pad Lock in Windows 10 problem, and all these solutions are equally effective. Try and check if the problem is solved. Hopefully, any of these will fix the problem, and you can get better output from it in HP Laptop.