There is no doubt that Windows 10 is offering regular updates. These updates through improving the overall Windows 10 experience sometimes cause undesirable behavior in many pre-installed apps. One such application is Microsoft Edge or Internet Explorer. One of the latest Windows 10 updates is known to cause issues with Windows browsers.
The problem will prevent you from accessing any website using Microsoft Edge or Internet Explorer. You will most likely see a message that says “Hmm… cannot access this page” with a button “Details”. Once you click on the “Details” button, you will see an error code. The DNS server may have problems. Error code: INET_E_RESOURCE_NOT_FOUND “. Sometimes your page might load, but it won’t work. For example, you cannot upload any documents. Most users mentioned this issue while connecting to Google pages. This problem is random, which means it will come and go without any pattern. So sometimes your Edge can work fine while sometimes it can give this error. Also, note that this error only affects Microsoft Edge and Internet Explorer.
The problem, as mentioned above, was mostly seen after the latest update of Windows 10. So the culprit behind it is Windows updates. This means this will most likely be fixed in an upcoming update. So all you have to do is wait for the next updates from Microsoft, and meanwhile, you can go through the methods below to resolve this issue.
So here are a few methods to solve this problem.
Method 1: Fix corrupted Edge files
Download and run Reimage Plus to scan and recover corrupt and missing files from here, and then see if the problem is fixed; otherwise, try the other methods listed below.
Method 2: Uncheck Enable TCP Fast Open
Microsoft officials have provided this work, and it works smoothly. You have to turn off the fast open TCP option from your Microsoft Edge browser to resolve this issue. If you didn’t know, TCP Fast Open is a feature introduced by Microsoft to improve Microsoft Edge’s performance and security. So disabling it won’t have any harmful effect on your computer or the browser.
Follow these steps to disable TCP Fast Open.
- Open Microsoft Edge
- Type about: flags in the address bar
- Scroll down until you see a Network section
- Uncheck the TCP Fast Open option
- Restart your browser
This will solve your problem.
Method 3: Using InPrivate Browsing
Another workaround provided by Microsoft officials is to use InPrivate Browsing. InPrivate Browsing, if you don’t already know, is a private browsing method. In this browsing mode, the browser will not record your history.
You can do InPrivate Browsing in the following way.
- Open Microsoft Edge
- Click on the three dots in the top right corner.
- Select New InPrivate Window
- Now browse as you normally would.
As long as you’re in this InPrivate Window, your browser should be fine.
Method 4: Change UAC settings
Changing UAC settings (User Account Control) has also been proven to work for the user. Microsoft Edge won’t work if your UAC setting is at Never Notify. Any other settings will get your Edge working again. So changing the settings to something else solves the problem.
- Hold Windows key and press R.
- Type control and press Enter.
- Click User Accounts.
- Click User Accounts again.
- Click Change User Account Control Settings.
- Slide the bar up and down to change settings. If it is set to Not notified, change whatever you want. It is better to choose the second option from the top.
- Click Ok.
Now check if Microsoft Edge still gives the error or not.
Method 5: reinstall Edge
If the two methods above didn’t work for you, then it is time to reinstall Microsoft Edge. Reinstalling Edge solved the problem for a lot of users. So if nothing else works then, it’s time to reinstall Microsoft Edge to resolve this issue.
Note: This method will remove any of your favorites, so don’t forget to back up your favorites before resetting Microsoft Edge.
Backup your favorites:
Follow the steps below if you want to back up your Microsoft Edge favorites.
- Hold Windows key and press R
- Type % LocalAppData% Packages Microsoft.MicrosoftEdge_8wekyb3d8bbwe AC MicrosoftEdge User Default and press Enter
- Now right-click on the folder named DataStore and choose Copy.
- Now go to Desktop or anywhere you can find files with ease. Right-click and select Paste.
That’s it. You now have a backup of your favorites. Instructions for importing these favorites back into the new Microsoft Edge will be given at the end of this method.
Reinstall Edge:
Now follow the steps below to reset Microsoft Edge.
- Go here and download the zip file.
- Extract the contents of the file using Winrar or Winzip
- Right-click on the extracted file (it should be named ps1 ) and select Properties
- Select the General tab
- Check the Unblock option.
- Click Apply and then select Ok.
- Make sure Microsoft Edge is closed, and no instances are running.
- Right-click on the ps1 file and select Run with PowerShell
- Now your PowerShell will open and close. Please wait for it to complete.
- When it’s done, please wait for it to complete.
In the event of a problem:
If reinstalling Microsoft Edge did not solve your problem, follow these steps.
- Hold Windows key and press R.
- Type msconfig and press Enter.
- Select the Boot tab.
- Check the option called Safe Boot.
- Click the Minimal option in the Safe Boot section.
- Click Ok.
- Click Restart when it asks you to restart.
- After rebooting, hold the Windows key and press R.
- Type C: Users % username% AppData Local Packages and press Enter.
- Click View, then check the option named Hidden Items (to make sure the folder is not hidden).
- Right-click on the MicrosoftEdge_8wekyb3d8bbwe folder and select Properties.
- Uncheck the Read-only option.
- Click Apply, then click Ok.
- Right-click on the MicrosoftEdge_8wekyb3d8bbwe folder and select Delete.
- Restart your computer.
- Hold Windows key and press R.
- Type msconfig and press Enter.
- Select the Boot tab.
- Uncheck the Safe Boot option.
Now repeat the steps given in the Reinstall Edge section (above).
Restore your favorites:
Once you’ve set you up with Microsoft Edge again, you can restore old favorites and settings by following the steps below.
- Go to the location where you copied the DataStore folder (from your backup)
- Right-click on the DataStore and choose Copy.
- Hold Windows key and press R
- Type % LocalAppData% Packages Microsoft.MicrosoftEdge_8wekyb3d8bbwe AC MicrosoftEdge User Default and press Enter
- Right-click anywhere in the folder and choose Paste
- If it asks, choose to Replace the files in the destination.
- Click Yes to make another prompt appear.
Once it’s done, your old settings and favorites should be back now.
Method 6: delete DNS
Deleting DNS and retry also worked for a lot of users. So, follow the steps below and then try Microsoft Edge again.
- Press the Windows key once
- Type Command Prompt in Start Search
- Right-click on Command Prompt from the search results and select Run as administrator
- Type ipconfig / flushdns and press Enter
- You will see a message Windows IP configuration successfully flushed the DNS Resolver Cache.
- Type exit and press Enter
Now try rerunning Microsoft Edge and see if the problem is resolved.
Method 7: uninstall updates
Your last resort, if nothing else, is to uninstall the updates you have recently installed. Windows Updates cause this problem with Microsoft Edge. If nothing else works and you are a regular user of Microsoft Edge, it makes sense to delete the updates you install and wait for the next fixed version.
If you want to uninstall the updates, then follow the steps below.
- Press the Windows key once
- Select Install from the Start menu
- Select Update & Security
- Select Update History
- Select Uninstall Updates
- Scroll down and look for Windows updates
- Select the Windows Updates you just installed and choose Uninstall
- Follow the additional on-screen instructions.
Restart your computer after the update is uninstalled. Now, if the problem of using the disc is solved or not.