Error code (0x409) 0x80070002 indicates an error with built-in apps, so you cannot sign in to the Xbox app. You’ll also get an error message that says We can’t sign in at this time, and there’s also a chance that there is the same problem with error code 0x406.
You’ll get this issue when you try to sign in to the Xbox app on Windows 10. You won’t be able to sign in, and the login window will most likely disappear after a second or two. This problem appears to many users, and it is challenging because many people need their Xbox app on Windows 10 to work. This leads to a lot of frustration and anger with Microsoft users.
Fortunately, you can try a few things, and all have been reported to work by some users. If one of these methods doesn’t work, try the other methods, you need to find a way to fix it.
Method 1: Restart your computer
Just like many problems that Windows users encounter, a simple reboot can fix a lot of problems, from corrupt temporary files to unladen drivers and software, leading to other incidents like that. Click on these Start menu, and choose Restart from the Shutdown menu or log off. Wait for your device to reboot and see if that fixes the problem. This is the easiest way to deal with it, but if any chance doesn’t work, move on to the second method.
Method 2: Check for any missing built-in apps
Windows 10 was released as a bundle, as it has a lot of built-in apps that offer all kinds of functionality. However, some pre-installed apps like the Xbox app depend on other apps, and if those apps are missing, they won’t work. Fortunately, there’s a simple way to make sure you have all the apps you need. Make sure you don’t make any mistakes with the commands below. The safest way is to copy them and paste them into Powershell (use the right mouse button, then Paste, since the Ctrl + V combination doesn’t work here).
- Press the Windows key on your keyboard and type in. Right-click on the result and select Run as administrator.
- Type in the following commands and press Enter on your keyboard to execute them:
Get-AppxPackage * windowsstore * | Remove-AppxPackage
Get-AppxPackage * xboxapp * | Remove-AppxPackage
- After the commands have been completed, you should Restart your device.
- Once you’ve rebooted, reopen a Powershell administrator, as described in step 1.
- Type in the following command, and again, press Enter to execute it:
Get-AppxPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$ ($ _. InstallLocation) AppXManifest.xml”}
- The command will install any missing built-in apps that you may have uninstalled, be it intentional or accidental, and fix problems with the Xbox app.
This is one of the situations where it was a late Microsoft mistake, and some users have reported an update, both for Windows 10 and the Xbox app, to fix the problem. However, everyone’s issue isn’t resolved, and if you’re one of those still struggling with the issue, use the methods above to get it around.
