First, we’ll start with the basics, update the driver, and restart Windows. We’ll then move on to more in-depth troubleshooting.
Troubleshooting HP Specter X360 Wi-Fi issues
If HP Specter X360 is having a Wi-Fi problem, follow these steps to fix the problem.
1. Restart the Laptop and try again. This is always the first step when troubleshooting Windows.
2. Restart your modem or router—the second logical step in network troubleshooting.
3. Right-click the Windows Start button and select Device Manager.
4. Check your network card and look for a red or yellow warning. If something goes wrong, the alert will warn you.
5. Right-click on the Wi-Fi tab and select Update Driver Software.
6. Select Automatic and let Windows find and install the driver. If Windows can’t find it, go to the HP Support site to manually download it.
7. Open a CMD window as an administrator.
8. Type or paste ‘ netsh int tcp set heuristics disabled ‘ and press Enter.
9. Type or paste ‘ netsh int tcp set global autotuninglevel = disabled ‘ and press Enter.
10. Type or paste ‘ netsh int tcp set global rss = enabled ‘ and press Enter.
11. Type or paste ‘ netsh int tcp show global ‘ and press Enter. This will display a list of IPv6 settings. All should be disabled, except ‘ Receive-Side Scaling State ‘.
12. Restart the Laptop and try again. These steps will reset your Wi-Fi settings and will get back to the active status once again. If that doesn’t work, you will need to use Windows System Restore. Let’s hope it doesn’t come with that!